ICE wants you to love everything you purchase. If for some reason something isn't right, please let us know so we can send you a different colour, another size or an entirely different style. Please note: Exchange only if you change your mind and the item is in its original condition within a 21 day period. We do not offer refunds if you change your mind. Due to hygiene reasons, returns or exchanges do not apply to underwear, swimwear and earrings.